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These terms set out how jajbaj operates your account, what you can do on our platform, and what we expect in return. Access and eligibility depend on your local law and the eligible regions we serve — read these terms before you open an account or use any part of our service.
By opening an account on jajbaj, you confirm that you have read and understood these terms in full. They apply from the moment your account is created and remain in effect for the entire period you hold an account with us. We may update these terms from time to time; when we do, we will post the revised version on this page with a clear notice, and continued use of your account after that notice constitutes your acceptance of the updated version. These terms govern every action you take through your account: placing a bet, depositing through bKash or Nagad, browsing our sports markets, accessing casino titles, and contacting support. They do not override any applicable local law. Availability of specific features — including bKash deposits, Nagad transfers, and our sports and casino lobbies — depends on your local law and the eligible regions we currently serve. If a feature is not visible inside your account, it is not available in your region under the current terms. All transaction records related to bKash or Nagad deposits are stored in your account wallet history and reflect the amounts processed at the time of each transaction. We do not alter transaction records after they are confirmed.
These terms apply to four distinct areas of your relationship with us. Understanding the boundary between what we govern and what sits outside our control helps you know where to direct any question or dispute.
We govern how your account is created, verified, suspended or closed. Login credentials, device sessions and account-level security all fall under these terms. If you lose access, the account recovery route is published in your account settings page.
Deposits and withdrawals processed through bKash, Nagad or Rocket are subject to these terms once initiated through your account. The processing rules of each mobile wallet are governed by that wallet provider's own terms, which sit outside our control.
Sports markets, casino game titles and any promotional material displayed on jajbaj are covered by these terms. You may not reproduce, redistribute or commercially exploit any content found on this platform without our written permission.
Links to external services, game studios or any third-party tool accessible from our platform are NOT governed by these terms. We are not responsible for the content, policies or conduct of any external site or service you reach from jajbaj.
These terms give you a number of practical actions you can take to manage your account and your data. You can review your full transaction history — including every bKash deposit, Nagad transfer and Rocket payment — directly from the wallet section of your account at any time. If you notice an error in your account details, such as a registered mobile number or contact address, you can request a correction by writing to our support team through the published contact route. Account corrections are processed after identity verification steps shown inside your account settings. You can also raise a question about how your data is handled or ask for clarification on any clause in these terms; send your query through the live chat or email route published on our support page. We aim to acknowledge every written query and handle it through the steps set out in our support process. Nothing in these terms removes any right you hold under applicable local law.
Open the wallet section of your account to see a full log of deposits and withdrawals, including bKash and Nagad entries, with dates and confirmed amounts.
Contact support through the published route to request an update to your registered information. Verification steps are shown inside account settings before any change is applied.
Send a written query via live chat or the email address on our support page if any clause in these terms is unclear. We handle each query through the steps set out in our support process.
You may ask to close your account at any time by contacting support through a published channel. Any confirmed wallet balance at that point is handled per the withdrawal steps shown in your account.
If you have a question about these terms, a transaction record, or an account action, use one of the contact routes published on our support page. We do not accept policy queries through social media or unofficial channels.
Open the live chat widget from any page inside your account. Use this route for account-access questions, transaction queries related to bKash or Nagad, and clarification on any term that affects your current session.
Send a written query to the support email address published on our contact page. Include your registered account number and a clear description of the term or transaction you are asking about so we can locate the relevant record.
Our help centre contains published answers to common terms questions, including wallet transaction rules, account suspension steps and how to request a correction. Check there first — your question may already be answered with the full policy context.
We apply these terms consistently across all accounts and all supported regions. Here is how each of the four main policy areas works in practice, so you know exactly what to expect from your account.
Account data — including your registered mobile number, wallet transaction history and betting records — is stored securely and used only for account operation and the support functions described in these terms. We do not sell account data to third parties.
We use cookies to keep your session active across pages and to remember your login state on your device. You can manage cookie preferences through your browser settings. Disabling session cookies may affect how your account loads on mobile.
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, contact support immediately through the live chat route. We will follow the account security steps set out in your account settings.
We retain your account records for the period required by our operating policy. If these terms change, the updated version is published here and a notice is shown in your account. The date of the most recent revision is noted at the bottom of this page.
These are the questions we receive most often about account terms, policy scope and how specific situations are handled. If your question is not covered here, use the live chat or email route on our support page.
Yes. Any deposit or withdrawal you initiate through your account — including via bKash and Nagad — is subject to these terms from the moment you confirm the transaction inside your account. The mobile wallet provider's own terms govern what happens on their side of the transfer.
We post the revised terms on this page with a clear notice and update the revision date at the bottom. If you continue to use your account after that notice, you are accepting the updated version. If you do not agree, contact support before taking further action on your account.
Access depends on your local law and the eligible regions we serve at the time. Some features — including certain payment routes and sports markets — may not be available outside of supported regions. Check the access information shown inside your account when you log in from a different location.
Open the wallet section of your account and locate the specific transaction. If the record looks incorrect, contact support via live chat or the published email route, and include the transaction reference shown in your wallet history. We review each dispute against the confirmed record on file.
The version on this page is always the current one. We do not distribute separate copies by email or through third-party sites. If a date is shown at the bottom of this page, that is the date the current version came into effect.
Not all features of jajbaj are available in every location. Whether a particular account function, payment method or betting market is accessible to you depends on local law and the regions we currently support. Features not shown inside your account are not available in your region under current terms.