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YOUR DATA RIGHTS

jajbaj Privacy Policy: What We Collect and Why

jajbaj collects only the account and transaction data needed to run your wallet, process bKash and Nagad deposits, and keep your session secure across devices. Access to this platform depends on your local law and eligible regions — this policy explains exactly what we hold, how long we keep it, and what you can do about it.

  • Account data
  • bKash & Nagad records
  • Device session info
  • Your access rights
POLICY SCOPE

How jajbaj Handles Your Information

When you open an account, we collect the registration details you provide — name, contact information, and the payment method you use to fund your wallet. For bKash and Nagad transactions, we retain the reference numbers and amounts tied to your account as part of our payment records. We do not sell this data to third parties, and we do not share it with advertisers. Cookies and similar tools track your session state so the lobby remembers your device between visits — you can manage these through your browser settings at any time. We store account data for as long as your account remains active and for a period after closure as required by applicable financial record-keeping obligations. If you use Rocket or another supported payment rail, the same retention rules apply to those records. Our servers process data in accordance with the security standards applicable to financial platforms. Where local law in Bangladesh or your eligible region imposes additional obligations on how we handle your information, those requirements take precedence. This policy applies to the jajbaj website and any mobile browser session you open through it.

  • bKash Records

    Transaction reference numbers and deposit amounts processed through bKash are stored against your account wallet and kept for the period required by applicable financial record rules.

  • Nagad Records

    Nagad deposit and withdrawal references are logged in your account history. You can review these in the transaction section of your account at any time.

  • Rocket Payments

    If you transact via Rocket, the same data retention and access rules that apply to bKash and Nagad records apply here — stored, reviewable, and not shared with advertisers.

  • Session Cookies

    We use session cookies to keep you logged in across page loads on mobile and desktop. These do not track activity outside the jajbaj site and can be cleared through your browser.

WHAT THIS COVERS

Where This Policy Applies

This policy covers the data we handle directly through your jajbaj account — from registration through to payment records and support contact. It does not extend to third-party services you reach from our pages, and it does not govern how payment processors like bKash or Nagad handle data on their own platforms. Understanding the boundary helps you know where to direct a question.

  • Account Access

    Registration details, login history, and device session data fall fully within this policy. We control this data and you can request a review or correction through your account settings.

  • Transactions

    Payment records for bKash, Nagad, and Rocket deposits and withdrawals are covered here. The payment processor's own privacy terms govern what happens on their side of the transfer.

  • Site Content

    Pages, game lobby content, and promotional notices you view on jajbaj are covered. Browsing behaviour within the site is logged for session continuity and security purposes.

  • Third-Party Services

    Links or integrations that take you away from jajbaj — including payment apps and external providers — operate under their own privacy terms, which we do not control or represent.

YOUR ACCOUNT CHOICES

Actions You Can Take Under This Policy

You have practical options when it comes to the data we hold on your account. The most direct route is your account settings page, where you can review the personal details we have on file and submit a correction if something is wrong. For payment records — bKash deposits, Nagad transfers, Rocket transactions — the transaction history section of your account shows the full log tied to your wallet. If you want to raise a question about how your data is being used, or if you believe something has been handled incorrectly, our support team is the right contact point. We aim to respond to data queries through the same channels we use for account support. Requesting account closure is also handled through support, and we will confirm what data is retained after closure and for how long, in line with the applicable financial record obligations described in this policy.

  • Review Your Records

    Open the account settings page to see the personal and contact details we hold. Your full payment history — bKash, Nagad, Rocket — is in the transaction section.

  • Correct Account Details

    If your registered name, contact number, or other account details are wrong, submit a correction request through account settings or contact support directly.

  • Raise a Data Question

    For any question about how your data is stored, shared, or used, reach our support team via the contact routes published on the site. We handle data queries through the same channels as account support.

  • Request Account Closure

    You can request closure through support. We will confirm which records are retained after closure and the applicable retention period before processing your request.

CONTACT FOR PRIVACY

How to Reach Us About This Policy

If you have a question about this policy, want to review what data we hold, or need to raise a concern, use the contact routes published on the jajbaj site. We do not publish response time commitments here — check the support page for current availability details.

  • Live Chat

    The live chat option on the jajbaj site is the fastest way to raise an account or data question. Start a session from any page while logged in.

  • Email Support

    For written data requests or formal privacy queries, use the email address listed on our contact page. Include your registered account details so we can locate your record.

  • Account Settings

    Many data actions — reviewing records, correcting details — can be handled directly inside your account without contacting support. Check settings first.

DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Account security, data retention, and your ability to request changes are the practical pillars of how we run this policy. We apply standard security measures to account data and payment records, and we limit internal access to what is needed to operate the platform.

  • Account Security

    Your account is protected by login credentials you control. We do not store payment PINs or wallet passwords. If you suspect unauthorised access, change your password and contact support immediately.

  • Cookie Management

    Session cookies keep your jajbaj login active across page loads on mobile and desktop. You can clear or block cookies through your browser settings; doing so will require you to log in again.

  • Retention and Deletion

    We keep account and transaction data for as long as your account is active and for the period required after closure by applicable financial record obligations. We do not keep data beyond what those obligations require.

  • Policy Change Requests

    If this policy changes in a way that affects how we use your data, we will notify you through your registered contact details before the change takes effect. You can also request the current version at any time via support.

PRIVACY QUESTIONS

Common Questions About This Policy

These are the questions we hear most often about how jajbaj handles account and payment data.

What personal data does jajbaj collect when I open an account?

We collect the registration details you enter — name, contact information, and the payment method you link to your wallet. Once you transact, bKash, Nagad, or Rocket reference numbers and amounts are added to your account record. We do not collect data beyond what is needed to run your account.

Can I see the transaction records jajbaj holds for my bKash and Nagad deposits?

Yes. Your full payment history is available in the transaction section of your account. It shows every bKash, Nagad, and Rocket deposit and withdrawal tied to your wallet. If a record looks wrong, contact support with the reference number and we will check it.

Does jajbaj share my data with third parties or advertisers?

We do not sell your data or share it with advertisers. Payment processors like bKash and Nagad receive only the transaction data needed to complete a transfer. Their handling of that data is governed by their own privacy terms, not this policy.

How do I correct a mistake in my account details?

Open account settings to review and update your registered name, contact number, or other personal details. If the field is locked or the correction is more complex, contact support directly with your account details and the change you need made.

How long does jajbaj keep my data after I close my account?

We retain account and payment records for the period required by applicable financial record-keeping obligations after closure. Before we process a closure request, we will confirm exactly which records are kept and for how long, so you know what to expect.

Does this policy apply if I access jajbaj from Bangladesh on a mobile browser?

Yes. This policy covers all account sessions on jajbaj, including mobile browser access. Availability of the platform itself depends on your local law and eligible region. The same data rights — review, correction, support contact — apply regardless of the device you use.